Reach out to discuss your benefits or pension enquiry
Our team is available to answer your questions and schedule consultations. We aim to respond to all enquiries within two working days.
For urgent matters related to appeal deadlines, please indicate this in your message and we will prioritise your case.
42 Castle Street
Liverpool, L2 7LA
United Kingdom
Monday to Friday: 9:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed
Liverpool City Centre
Near Liverpool ONE
To make the most of your consultation, please bring the following documents if available:
Our Castle Street office is fully accessible. The building has step-free access from the main entrance, and a lift serves all floors. Accessible toilets are available on the ground floor.
For clients who cannot travel to our office due to health conditions or mobility limitations, we offer home visits within the Liverpool area. Please mention this when booking your appointment.
We can also arrange video consultations for those who prefer remote appointments.
Fill out our online form and an advisor will contact you to arrange a suitable time.
Request Consultation